SECURE REMOTE SESSION

Remote support, one code away.

If a technician gave you a session code by phone or email, enter it below to connect instantly. Nothing to install ahead of time — you'll be guided through it.

Have a code?

Start your session

Enter the code exactly as it was given to you, then click Connect. This loads our secure support portal at rcmypc.com right here on the page.

Don't have a code yet? Call (925) 798-4884 or email info@r-computer.com and we'll get one started.

What to expect

01

Get your code. A technician will give you a short code by phone, email, or chat when your session is ready.

02

Enter it above. Type the code exactly as given and click Connect — no account or sign-in needed.

03

Approve the connection. A small application launches and asks you to confirm before we can view or control your screen.

04

You're in control. You can end the session at any time — nothing stays connected once it's closed.